Patient Tele‑Educator
- Full time
- Cairo, Egypt, Sheraton View on Map
- @EgyBell
Job Detail
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Career Level Entry/Junior
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Experience 2 Years
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Gender MaleFemale
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Industry Medical, Healthcare, and Nursing
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Qualifications Degree Bachelor
Job Description
Immediate #Hiring – Patient Tele‑Educator at HelPat – PSP!
We are looking for a Patient Tele‑Educator to join our team at HelPat – Patient Support Programs (PSP). In this role, you will provide personalized, virtual support to patients enrolled in our programs — helping them understand their treatment, manage their condition, and stay engaged throughout their care journey.
Key Responsibilities
- Conduct inbound and outbound calls with patients and collect required medical and program-related data
- Explain complex medical information in clear, patient‑friendly language
- Identify, document, and report PV/PQC events when raised by patients
- Archive calls and accurately document all educational interactions in the designated trackers
Qualifications
- Bachelor’s degree in Pharmaceutical Sciences or any medical related field
- Strong verbal and written communication skills with a friendly, empathetic, and compassionate approach
- High attention to detail and strong customer‑service orientation
- Proficiency in Excel, Word, and PowerPoint
- Fresh graduates are welcome to apply
Job Details
Location: Sheraton, Cairo
Working days: 5 days per week
Shifts: 8‑hour rotational shifts
📩 How to Apply
Apply directly here or send your CV with the subject line “Patient Tele‑Educator” to: ahmed.elbahy@helpat.co.uk