Chief Operating Officer (COO)

Job Detail

  • Career Level Managerial
  • Experience 8 Years +
  • Gender MaleFemale
  • Industry Banking
  • Qualifications Degree Bachelor

Job Description

EgyBell is seeking an experienced Chief Operating Officer (COO) for a leading insurance company.

Key Responsibilities

  • Operational Management: Oversee daily operations across underwriting, claims, and policy administration, ensuring efficiency, scalability, and operational excellence.
  • Strategy & Business Growth: Translate corporate strategy into actionable plans, lead business transformation initiatives, and support expansion and new product launches.
  • Risk Management & Compliance: Ensure compliance with applicable insurance regulations, oversee internal controls and audits, and implement effective risk management frameworks.
  • Human Resources: Oversee HR operations, including talent acquisition, performance management, compensation and benefits, and employee engagement.
  • Marketing & Customer Experience: Oversee marketing strategy, brand positioning, customer acquisition, digital marketing, and campaign performance.
  • Administration & Facilities Management: Supervise administrative operations, procurement, facilities, and resource allocation to ensure cost efficiency.
  • Project & Quality Management: Oversee strategic and operational projects, monitor delivery against objectives, and drive digital transformation and continuous improvement.
  • Cross-Functional Collaboration: Foster collaboration and alignment across operational and support functions to achieve organizational goals.

Qualifications :

  • Bachelor’s degree in Business Administration, Finance, Engineering, or a related field.
  • 15+ years of professional experience, preferably within the insurance industry.
  • Minimum of 7 years of experience in senior leadership positions.
  • Strong knowledge of underwriting, claims management, regulatory compliance, and risk management.
  • Proven experience in strategic planning, business transformation, and operational process optimization.
  • Experience overseeing multiple business functions, including HR, marketing, and administration.
  • Excellent leadership, stakeholder management, communication, and decision-making skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • A digital transformation mindset with the ability to lead organizational change.
  • Proficiency in MS Office.
  • Excellent command of English, both written and spoken.

Required skills

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