Collection Officer
- Full time
- Cairo, Egypt, Maadi View on Map
- @EgyBell
Job Detail
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Career Level Entry/Junior
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Experience Less Than 1 Year
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Gender Female
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Industry Support Services
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Qualifications Degree Bachelor
Job Description
EgyBell is hiring Collection Officers for a leading international company specialized in debt collection services.
Responsibilities:
Debt Collection & Customer Communication
- Contact customers to follow up on outstanding payments.
- Clarify account status and agree on suitable repayment arrangements.
- Handle customer inquiries professionally and provide appropriate support regarding outstanding payments.
Account Monitoring & Reporting
- Analyze overdue accounts, identify potential risks, and escalate complex cases when necessary.
- Maintain accurate records of customer interactions and collection activities.
Coordination & Communication
- Coordinate with Finance and Customer Service teams to ensure effective follow-up and resolution of customer cases.
Qualifications:
- Fresh graduates are welcome to apply.
- 0–2 years of experience in B2B and B2C debt collection.
- Excellent command of English, both written and spoken.
- Excellent communication and negotiation skills.
- Excellent email writing skills.
- Strong Microsoft Office skills.
- Target-oriented, organized, and persistent.
- Residents of Maadi or nearby areas are preferred.
- Females Only.
Work Conditions & Benefits:
- Work Location: Maadi, Cairo.
- Working Hours: 8 hours per day.
- Days Off: 2 days per week.
- Social and Medical Insurance.
